How can I delete Viber messages on both sides? However, if you have backed up your chat history, the messages that were erased will still be stored in your backup. What happens when you clear chat history on Viber?Ĭlearing chat history in Viber deletes all messaged from your conversation history. If there is, you can click on the message and select recovery. There should be an option to go back to history. If you want to delete a message on Viber, you need to open the Viber app. If you delete them from the app, Viber messages will be deleted as well. However, they will not be deleted from your device until you delete them. Yes, you can delete Viber messages on your smartphone. Can Viber messages be deleted permanently? Also, when you open the app, it will ask if you want to restore your chats – choose “No. The app doesn’t store your chats for you, so you have to do it for yourself. Please note that once a new regular version will be released – you will be able to update to it.Facebook Twitter Pinterest LinkedIn StumbleUpon Mac: open /Users//Library/"Application Support"/ViberPC > find VoiceEngine.log file Open the app and double check that the problem you experienced still occurs on this version If the issue still occurs, click Open Logs Folder button in Viber header > scroll down to find VoiceEngine.log file Email this file to with the subject: : Log file for case 454463300Īlternatively, you can use the following paths according your system to open the folder containing logs: If you are unable to download the version by clicking on the link, please copy and paste the link into your browser. Please follow these instructions to download & Install the debug version of Viber form here: This version tracks and logs Viber’s activity so that we can analyze these logs to identify why the problem you’re experiencing is occurring. To do so we need you to install a debug version of Viber on both mobile and DT devices. We want to investigate this issue further. Thank you for reporting your issue to us. I logged this with Viber and after weeks, got this response!
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